Frequently Asked Questions

We currently ship within the United States only.

We roast to order in Livonia, Michigan, and ship within 48 hours. We roast and ship Monday through Saturday. You will get a tracking email as soon as your order leaves us.

Delivery usually takes another 3–7 business days after shipment. We ship by USPS Ground Advantage and UPS Ground.

Orders of $50 or more after discounts get free standard shipping within the contiguous US. Both Coffee Duos always include free standard shipping, even after a discount. For orders under $50, shipping is calculated at checkout based on the weight of your order and your destination. Expedited options are available at checkout for an added cost.

Yes. Choose Local Pickup at checkout. Orders are usually ready within 24 hours. Please wait for your ready-for-pickup email, then bring your order number to our café and roastery at 37055 Industrial Rd, Livonia. Mon to Fri 8 AM to 4 PM, Sat 9 AM to 3 PM, closed Sundays.

Yes. A tracking number is emailed to you the moment your order ships.

Because coffee is perishable, we do not accept returns on roasted coffee. Your satisfaction still comes first. If anything is wrong with your order, email support@firstlightroasters.com within 30 days of delivery and we will make it right. Merchandise and equipment can be returned within 30 days in original, unused condition.

Always. We roast to order and ship within 48 hours, so it reaches you at peak flavor.

Both. Under Preparation, choose Whole Bean, or the brewer you use: Pour-Over, Drip Coffee Maker or French Press, and we grind it for that method. Signature Espresso comes as Whole Bean, Espresso (fine grind) or Moka Pot. Brewing espresso with another coffee? Choose Whole Bean and grind it fresh at home. Our Cold Brew is sold coarse ground only.

Our coffees come in 12 oz, 2 lb, and 5 lb.

East African specialty coffee is our heart, led by Ethiopia and Kenya, alongside Colombia, Guatemala, Honduras, Rwanda, and Brazil, plus our House Blend and Signature Espresso.

Yes, we offer a decaf.

Yes. On a coffee’s product page, choose Subscribe & save, then pick delivery every week, every 2 weeks, or every month. Every subscription delivery is 15% off the one-time price. You can change, skip, or cancel anytime from your account.

Keep it airtight, cool, dark, and dry at room temperature. Do not refrigerate or freeze it. Coffee absorbs moisture and odors, and the fridge causes condensation that dulls the flavor.

Start with our Brew Guides for ratios, times, and tips for every method.

Yes. Visit our Wholesale page to get started.

Reach us anytime at support@firstlightroasters.com or through our Contact page.